Its amazing what a strong community the MyAdsl web site has become. I am all for such open communities and applaud the site and Rudolph for the fantastic work they are doing in being activists towards bringing down the costs / improving service levels in the broadband space in South Africa. Its exactly what we need.
I believe strongly that by making broadband access (not so much the speed but the always on-ness) affordable to main stream South Africans, will be the single biggest stimulant to growing online commerce in South Africa (while adding many South Africans to the Internet economy thereby uplifting the country overall socially and economically).
Having said this, from my personal experience I have found some of the members on MyAdsl to be quite scathing having posted very negative things about bidorbuy for example (without having substantiated their information). Some times it seems we as South Africans have become very negative and cynical towards things (and companies in particular). I almost want to say to these guys making these negatives posts, "While we are a business so we need to make money, I'm on your side! We want the same things - fairness and justice in this world." I want bidorbuy to be a strong close knit community like the MyAdsl community where the majority viewpoint of our community rules. Perhaps that is a bit idealistic?
I suppose it is par for the course that as we grow we will get more and more of this type of thing happening on open forums. Also, I suppose it only takes a few disgruntled customers to initiate these negative posts. What can do?